This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR). By accessing or using this website, you acknowledge that you have read, understood, and accepted this policy.

1. Information We Collect

We may collect the following types of information:

• Information you voluntarily provide: When you place an order, register, or contact customer service, you may provide your name, email address, phone number, delivery address, order and payment information (payments are processed by a third party, and we do not retain complete payment information), and details of your interactions with customer service.
• Information automatically collected: We may collect your IP address, device information, browser type, browsing history, website usage, and preferences through cookies, logs, and other technical tools.
• Other third-party information: Where necessary, we may obtain other information related to your order or service from payment platforms, logistics companies, social networks, or other partners.

2. Data Processing Purposes

The collected data is used for:

• Processing and fulfilling orders, including delivery and after-sales service;
• Providing customer support and resolving disputes;
• Improving website functionality, optimizing user experience, and ensuring security;
• Verifying payment information to prevent fraud and other illegal activities;
• Managing user accounts and permissions;
• Sending service notifications (e.g., order updates, account changes);
• Sending personalized marketing messages, promotions, or recommendations with your explicit consent.

The legal basis for processing data includes contractual necessity, legitimate interests, user consent, and legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enable the website to function, save preferences, perform statistical analysis, and personalize experiences. You can disable cookies through your browser, but this may affect certain functions or user experience.

4. Data Sharing and Disclosure

We may share your personal data in the following circumstances:

• Sharing with payment processors, logistics providers, IT service providers, or analytics service providers solely for the purpose of providing our services;
• To comply with laws, regulations, or court orders;
• To protect the legitimate rights and interests of the company, users, or the public.

We will not sell your data to third parties.

5. Data Storage and Retention

Personal data will only be retained for the period necessary to fulfill orders, legal obligations, or the provision of services. After this period, the data will be securely deleted or anonymized.

If data needs to be transferred outside the European Economic Area (EEA), we will use Standard Contractual Clauses (SCC) or other GDPR-compliant measures to ensure data security.

6. User Rights

Under the GDPR, you have the following rights:

• Access to your personal data;
• Correction or updating of inaccurate or incomplete data;
• Requesting the deletion of your data (to the extent permitted by law);
• Restriction or objection to certain data processing;
• Right to data portability: to receive your data or transfer it to other service providers, where technically feasible;
• Withdrawing your consent (if data processing is based on your consent);
• Complaining to the competent regulatory authority.

To exercise your rights, you can contact us using the contact information provided on the website.

7. Data Security

We take appropriate technical and organizational measures to protect your data, including:

• Encrypted and secure data transmission;
• Access control and rights management;
• Secure servers and firewalls;
• Regular security audits and risk assessments.

Please note that data transmission over the internet carries inherent risks, and absolute security cannot be guaranteed.

8. Children's Privacy

This website is not intended for children under the age of 16. We do not knowingly collect their personal information. If any data is accidentally collected, we will delete it immediately.

9. Mise a jour de la politique

Confidentiality and privacy are the key to changing the situation and changing your business. This is a great publication.