1. Purchase Process

How to Browse Products?

You can use the category navigation or website search function to find the products you need. Click on a product to view details, including material, size, color, stock availability, etc.

How to Place an Order?

After viewing product information, you can choose "Add to Cart" or "Buy Now," fill in your shipping information, choose a payment method, and then confirm your order.

2. Payment Methods

Which Payment Methods Are Accepted?

We accept online payments from commonly used credit cards such as Visa and MasterCard.

Is Payment Secure?

We use a European-standard encrypted payment system to ensure the security of your payment information.

3. Shipping and Costs

Shipping Area

We ship to all parts of the United States.

Shipping Costs

• Orders below the free shipping threshold will be charged standard shipping costs (shipping costs may vary by country/region);
• Orders meeting the free shipping threshold will enjoy free shipping.

Delivery Time

Orders are typically processed within 1-3 business days, with delivery time ranging from 5 to 8 business days (depending on the carrier and shipping address).

Order Tracking

After shipment, we will provide a tracking number, which you can view on our website or the carrier's website.

4. Cancellation and Returns

How to Cancel an Order?

Orders not shipped within 48 hours can be cancelled immediately. For orders that have been shipped or shipped more than 48 hours ago, please wait until you receive the product and apply for a refund or exchange according to our return policy.

Return and Exchange Policy

You can apply for a return or exchange within 30 days of receiving the product for the following reasons: quality issues, damage, significant color difference, product not matching the order, or no other reason.

Return and Exchange Process

Contact us by email or phone, providing your order number, proof of purchase, and reason for return/exchange → Verification → Provide return address → Return product → Inspection → Refund or exchange.

Costs

We will bear the costs of returns and exchanges due to quality issues; for returns and exchanges without a valid reason, the costs will be borne by the customer.