Bmlles (hereinafter referred to as "we") is committed to providing users with a clear, transparent, and efficient cancellation process. This policy applies to all orders placed through our website.

1. Cancellation Conditions

You can submit a cancellation request within 48 hours of placing your order, provided the order has not yet been shipped. We will process your request after verification.

If the order has been more than 48 hours old or is ready to ship, it cannot be cancelled. After receiving the package, you can apply for a return and refund according to our return and exchange policy.

2. Cancellation Process

Please contact our customer service department via email or phone to submit your cancellation request. Please provide your order number, proof of payment, and any other information that helps verify the order status.

Our team will process your request as quickly as possible and inform you of the result immediately after review, while assisting you with the refund process.

3. Refund Process

After confirming the return, we will process the refund within 5 business days. The refund will be returned through the payment method you used at the time of purchase (e.g., Visa, MasterCard). We will make every effort to ensure fast and efficient processing.

4. Contact Information

Address: 44240 Carrnation Dr, Sterling Heights Michigan 48313, United States

Tel: +1 870-356-8843

Email: info@bmlles.shop

Service Hours: Monday - Friday: 9:00 AM - 6:00 PM Eastern Time (EST)